Employee engagement is the degree to which employees feel committed, motivated, and enthusiastic about their work and their organization. It is a key factor that influences employee performance, productivity, satisfaction, and loyalty.
According to Gallup, employee engagement is strongly associated with retention. In fact, employees who are engaged at work are 87% less likely to voluntarily leave their employer than those who are not engaged. This means that retaining engaged employees can reduce turnover costs, improve organizational performance, and enhance customer satisfaction.
On the other hand, disengaged employees can have negative impacts on both the individual and the organization. Disengaged employees are more likely to experience stress, burnout, absenteeism, low morale, poor quality of work, and increased errors. They are also more likely to spread negativity among their colleagues and customers. Moreover, disengaged employees can increase the risk of legal issues, such as lawsuits or complaints5.
Therefore, it is crucial for employers to understand the factors that influence employee engagement and retention and implement strategies to improve them.
Overall, employee engagement is a key driver of retention in any organization. It has many benefits for both individual and organizational performance such as increased productivity, improved quality, enhanced creativity, higher customer satisfaction, better teamwork, and greater loyalty.
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